Felicia's Blog: Recent Comments

Comment on What Makes Someone an Entrepreneur?

Mike Burnett — Mon, 08 Mar 2010 19:57:39 GMT

So True, So True!
Being a business owner does not make one an entrepreneur. I think anyone that wants to, can become an entrepreneur but they will have to work on these 5 traits. GOOD STUFF Felicia!

Comment on Tips for Draping & Flow for Massage Therapy

Lorriefauver — Mon, 08 Mar 2010 11:05:46 GMT

Very useful this videos. Thanks for your info. great job!

Comment on Is Selling Retail Products Unethical?

gucci shoes online — Wed, 17 Feb 2010 12:23:37 GMT

I was a sales manager in a computer firm and the main thing for me was caring about the customers' benefits, so I always tried to invent a complex and individual approach to any client and not only sell the product, but to be sure that this product is the best one we can offer this particular customer.

Comment on What Are Your Top 3 Business Concerns?

Spa Management Training — Fri, 12 Feb 2010 07:46:32 GMT

Thank for the Post ! Marketing, Retain and attract clients are main issues.

Comment on Where Can I Get Financing?

Spa Management — Fri, 12 Feb 2010 07:39:23 GMT

Get Finance is crucial issue for start business.

Comment on Want to Learn About Using Social Media?

Spa Management Training — Sat, 06 Feb 2010 08:25:27 GMT

Informative Post !

Comment on Where Can I Get Financing?

Felicia Brown LMBT — Sat, 30 Jan 2010 14:23:14 GMT

Thanks Ruth. Now more than ever businesses must be willing to change with the times and to "reinvent" themselves on all levels. Nothing is static anymore it seems, and what work last year or even last month may not work today. Increasingly, banks, landlords and other vendors are learning this and are making concessions whenever possible to help businesses stay open. They realize that by being inflexible - by doing "business as usual" they may lose some of their customers permanently.

That being said, l suggest my clients take a look at their services and products to see what is really selling, get rid of slow performers and those that put a drag on your costs, space and/or the amount of inventory you have to carry. Emphasize those tried and true popular offerings and try a few new things that are not difficult or costly to implement. Then do the same for your marketing and advertising and ditch the worst performers that aren't providing the results to justify themselves.

Comment on Is Selling Retail Products Unethical?

Felicia Brown LMBT — Sat, 30 Jan 2010 14:15:23 GMT

Thanks Renee. That fear is a legitimate one, so determining each client's lifestyle (for example asking how many steps they are comfortable with in terms of their daily skin care regimen) is part of the discovery process before you recommend the first product. Then I think it is best to keep it simple, introduce one to two items or options for the client to consider and select from.

Now if someone comes in and says they want a whole new skin/body care regime or the complete seasonal collection of your makeup line, you may handle the situation a bit differently. But again, you are reading the client and selling to them where they are based on what they need or desire.

A great suggestion that came from a LinkedIn discussion was to share the various products used in a service with the client at the end of the appointment. From those, pick the one or two that are most important or like to help the client achieve their desired results, such as hydrating their skin. Then let them know by saying something like "If you were to only choose one product today, this one would be the best one to give your skin the moisture it needs."

Comment on Is Selling Retail Products Unethical?

Renee Baldo — Fri, 29 Jan 2010 18:30:13 GMT

Great article! For a fear, I think about not overwhelming the client with too many product decisions. Another important factor that I like to share is keeping it simple and adaptable to the client's lifestyle.

Comment on 5 Tips in 5 Days for Over the Top Holiday Sales

apartamenty warszawa — Thu, 28 Jan 2010 12:24:23 GMT

Excellent blog post, I look forward to reading more.