Marketing Your Business in a Down Economy

Marketing your business can be a challenge in the best of times. When times are tight and marketing dollars are smaller, it is important to get yourself in gear, make a plan for actions as well as desired results and take consistent action.

The truth is that marketing is really so much more than the specials posted on our websites or ads placed in the local paper. Marketing actually consists of anything that touches the client from radio spots and television campaigns, spa service menu and business cards to the way you answer the phone and greet clients coming in the door. There are so many little things that make a big difference.

Unfortunately in the daily grind and stress of running the business and managing employees, we often lose sight of these details and even what we are trying to accomplish with our marketing. I suggest that all spa owners make sure they know what their specific purpose is for each marketing tool they use. For example, if you send out an email newsletter or update, do you make it clear that you want clients to book an open appointment or purchase a gift certificate online (and then make it easy to do so)?

When you talk to potential business alliances and cross-marketers, do you know your desired outcome (i.e you want to post your brochures in their store and vice versa)? When you get new clients in the door for a promotion, do you invite them to schedule appointments or ask them to rebook after their first visit?

The clearer and more focused your internal and external marketing efforts are, the more likely you will be able to reach your goals and improve your business. Take some time today and everyday to make sure you are on track. And make every "touch" with the client something they will remember fondly and want to come back.

To learn more about how to simplify and organize your spa, salon or practice's marketing for faster, more consistent results (that means more cash and clients),  check out www.SmartSpaMarketing.com. Use the code ECONOMY when you make your purchase and you'll save 20% off your purchase of this comprehensive audio course.

 

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