If you are looking for a guidebook that details the components of a high-level spa management system, you might want to check out The International Standards of SpaExcellence^SM

The International Standards of SpaExcellence^SM 2008 are a business framework that describes the essential elements of a complete spa quality management system in four key areas: Spa Management, Spa Guest Experiences, Spa Operations Support and Spa Improvement. Spas all over the world have purchased The Standards since the first edition was published in 2004. Now in its fourth edition, The International Standards of SpaExcellence(SM)2008 include insights on how to apply The Standards with detailed guidance. Tools and examples illustrate the practical application of The Standards.

Description: 86-pages, 8.5" x 11", spiral bound
ISBN: 978-0-9815649-0-6
Cost: $195 US, includes shipping in the US (email julie.register@dol.net for a quote to ship outside the US)
Payment: Pay by credit card through PayPal by clicking the button below

or send a check with shipping information to:
Julie Register
Managing Director, Operations
SpaQuality LLC
1024 Oriente Avenue
Greenville, DE 19807

When you order your copy, please tell Julie you read about it in my blog or on my web site so she knows where her business is coming from. Thanks! Felicia